1. What is 1 DIN, 2 DIN, and half DIN?

DIN refers to a standardized radio/stereo size for vehicles (large enough to accept a CD). 1 DIN is the standard DIN specification. 2 DIN (or double DIN) refers to units that are twice as high as the standard DIN; half DIN is half high as 1 DIN. International standard ISO 7736 defines a standard size for car audio head units. The standard was originally established by the German standards body Deutsches Institut fur Normung, and is therefore commonly referred to as the "DIN car radio size". It was adopted as an international standard in 1984. Head units generally come in either single DIN (1 DIN), which is 50 mm high; or double DIN (2 DIN), which is 100 mm high. Please check the player position height of your car carefully. If 50mm, please choose 1 Din Car DVD Player / Monitor, and if 100mm, please choose 2 Din series.



2. What are the differences between TN, STN and TFT?

TN stands for Twisted Nematics, a particular sort of nematic liquid crystal. STN stands for Super-Twist-Nematic TFT stands for Thin-Film-Transistor or active matrix displays.


3. Which digital TV standard is applied in my country? DVB-T, ASTC or ISDB?

There are mainly 3 digital TV standards in the world: 1. DVB-T: Mainly apply in Europe, Australia, India, etc. 2. ATSC: Mainly apply in the US, Canada, Mexico, Korea, etc. 3. ISDB: Mainly apply in Japan, Brazil, Peru and some other South American countries.


4. Which Car DVD Player can fit my car?

Most of our multimedia player are Custom car DVD player, which only suitable for certain car model and car year; please kindly provide us the information below first before making any purchase with us. This is because your car player slot may differ due to different region model and year of make. I) Car dashboard picture II) Car Manufacturer Year III) Car CD player Size IV) Factory player power interface / socket cable picture V) Factory player power amplifier, CD changer etc. The more information, the better.



5. What accessories are included in the price? Which other accessories of ex-charge are needed?

For the functions mentioned in description, the prices already include all the accessories needed to make hosts worked, you can check it on the "Accessories"


6. Can I install it by myself?

The headunit is very easy to install in your vehicle, but it does need some professional experience and tools, we suggest you to reach your local service shop and have a professional technician to install it to avoid the possible damage your dashboard and the headunit itself.


7. Does it come with TV function and do I need to cut cable for connection?

No, you need to pay extra cost for external digital TV box if you need to watch mobile digital TV in your area. No need to cut your original cables, just plug and play wiring connection.


8. Do I need to pay customs tax?

Yes, you need to do customs clearance for goods when arrives at your customs and pay customs tax in order to release shipment.



9. For those Car DVD Players with GPS function, does the GPS function need any other facility to work?

Built-in(internal) GPS does not need any other facilities to make it worked, just insert SD card with map storage and activate it is OK.


10. Will the steering wheel control still work?

Your original steering control will be remained after the installation. You can even define the function of the steering wheel control buttons in your referred way in the car DVD setup menu (modes with no can-bus)


11.How to make the radio got channels?
If you find that there are no channels on radio,you need to check the radio antenna in the package to see whether it is correctly connected to your original car’s radio antenna,in addition,the radio area should be selected correspondingly to your location.With all these well done,you will surely find channels on the stereo

12.Why the DVD disk cannot play?
The disk is put in the wrong way round, scraped or too dirty. Suggest you to change the side of disk, insert it with sourcing side down, change into the good disk or clean it and wipe up by soft close.Sometimes it is because you play the disk the unit can not play and you need to check whether the type of disk belongs to the ones can be played.

13.Why Disc cannot be normal?
a. Disc version of the rating over the lock function of the level set, disc version of the area code is not compatible, the disc up against.Solutions: Adjustment locks function to set rating, use the machine compatible with the disc, and insert the disc to keep the disc label side up.

b.The two pieces of screw in the top of Radio, it is protect the DVD while transport. Please remove the screws when you install the radio.



14.Why the Rearview Camera has no image?
The camera has not been installed, the rearview control line has not been connected or the camera connects with the unit in wrong way.

15.Question: Failure to enter the GPS navigation
Reason :Not setting the gps navigation route correctly
Solution : reset the gps navigation route

16.What is the warranty?
We have one year warranty for our units. All of our products are covered by a 12-month warranty, for replace and repair.

17.Can you offer a better price?
Sorry, this is the best price we can provide but we dispenses coupons from time to time. To stay tuned to our latest offerings, campaigns and promotions, follow us on Facebook, Twitter, Google+

18.What kind of payment you can accept?
We do currently accept international PayPal,Western Union,Credit card,bank transfer.

19.10. How to pay with a credit card?
Please add this unit to cart and go to payment page. Please select the payment method paypal. Go on and select “Pay with a debit or credit card”, and then pay via your credit card. Thank you for shopping with us. The address in your paypal should be the same with you shipping address.

20.My product is no longer under warranty. Can I still get it repaired?
Our products are repairable even after the warranty period. Contact us if there are any questions with the unit.


21.Where can I find User Instruction Manuals for my product?
We will send the User Manuals with the package you buy from us.  If you need PDF file User Manuals, pls contact us, and we will send you online or to your email.

22.Can I connect my USB devices or flash memory cards?
An SD card can hold a large amount of data for its small size. This makes it a convenient storage medium for your favorite movies and music. Many DVD players have an SD card slot, giving you significantly more multimedia freedom.

23.Q : The opposite side can not hear when he be called by the Bluetooth
1)The macthing is not well---Rematch
2)The microphone is defective---Replace the microphone

24.Q: the DVD can’t turn off when car turn off/ the DVD continue to consume car battery after turn off.
1)Pls Check  Settings whether you have set the shutdown delay(NO delay, Delay 10 minutes, Delay 30 minutes, or Delay 1 hour)?